Outsourcing non-essential business functions has proven to be an effective technique for achieving competitive advantage in today’s crowded marketplace. Almost immediately, outsourcing can improve the vitality of an organization’s bottom line by reducing fixed costs and capital investments. Additionally, outsourcing can help secure a competitive foothold by refocusing the organization’s critical resources on improving and differentiating its core competencies.
Increasingly, training functions are being outsourced with these benefits in mind. With this trend, the traditional “make or buy” decision has become much more complicated than in the past.
This report reviews key research findings on the role outsourcing plays in today’s business environment.
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